Terms of Service (TOS)

Effective Date: May 1, 2025

These Terms of Service (“Terms”) govern your access to and use of services provided by Balboa Solutions LLC (“Balboa,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.\

1. Services

Balboa provides managed onboarding, configuration, and support services (collectively, the “Services”) designed to assist clients in implementing and optimizing their software solutions. The specific features and functionalities of the Services are described on our website and may be updated from time to time.


2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use our Services. By agreeing to these Terms, you represent and warrant that you meet these requirements.


3. Account Registration and Security

To access certain features of the Services, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.

  • Maintain the security of your account credentials.

  • Notify us immediately of any unauthorized use of your account.

Balboa implements industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments.


4. User Responsibilities

You are responsible for:

  • Ensuring that your use of the Services complies with all applicable laws and regulations.

  • Notifying Balboa promptly of any unauthorized access or use of the Services.

  • Providing accurate and complete information as necessary for Balboa to perform the Services.


5. Data Privacy and Confidentiality

Balboa is committed to protecting your privacy and the confidentiality of your data. Our data handling practices are outlined in our Privacy Policy. Key commitments include:

  • Data Collection and Use: We do not collect or use personal data.

  • Data Sharing: We do not sell or rent personal data to third parties.

  • Data Security: We employ appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction.


6. Service Availability and Integrity

Balboa strives to ensure that the Services are available and function as intended. However, we do not guarantee uninterrupted or error-free operation. We may perform maintenance or updates that could temporarily affect service availability.


7. Intellectual Property

All intellectual property rights in the Services, including but not limited to software, documentation, and trademarks, are owned by Balboa or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.


8. Termination

We may suspend or terminate your access to the Services if you violate these Terms or engage in any activity that may harm Balboa or its users. Upon termination, your right to use the Services will cease immediately.


9. Disclaimers and Limitation of Liability

The Services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Balboa disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Balboa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles.


11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the new Terms on our website and updating the effective date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.


12. Contact Information

If you have any questions about these Terms, please contact us at:

Balboa Solutions LLC
info@balboa.solutions